Q.Is the consultation really free?
Yes, the first consultation is free. You can reach us by phone, email or Messenger. You decide whether to engage us only after seeing the quotation.
Q.Can I consult in English or Vietnamese?
Yes. We can assist you in English and Vietnamese, so please do not worry if you are not confident in Japanese.
Q.Can I use your service from far away?
We accept cases from anywhere in Japan. With online meetings and postal correspondence, you do not need to visit our office.
Q.When do I pay?
On engagement you pay half of the total fee, and we begin work once it is received. The remaining success fee is not payable if the application is denied.
Q.My application was denied before. Can you still help?
Certainly. We confirm the reason for the denial with immigration, analyse what was missing, and tell you the prospects for reapplying.
Q.Do I have to go to the immigration office myself?
No. We file on your behalf as an authorized filing agent, so in principle you do not need to attend. You will not have to take time off work or study.
Q.What documents are typically required for a visa or status of residence application?
Required documents vary depending on the type of status of residence, but generally include an application form, passport, proof of the purpose of stay (such as an employment contract or enrollment certificate), and supporting documents about the applicant’s background. We review each case individually and let you know the specific documents needed for your situation.
Q.How much does it cost to apply for a visa through your office?
Our professional fees depend on the type of procedure (e.g., Business Manager, Engineer/Specialist in Humanities/International Services, Student, Family visa, etc.). Please see our fee schedule page for reference amounts, or contact us for a free estimate based on your situation.
Q.How long does it take to get a decision from immigration authorities?
Processing times differ by procedure and by the immigration bureau in charge, and can also be affected by the volume of applications at the time. As a general guide, many procedures take from a few weeks to a few months, but we recommend applying with enough lead time before your planned stay or renewal date.
Q.Can you guarantee that my visa application will be approved?
As a Gyoseishoshi (certified administrative scrivener), we cannot guarantee the outcome of any application, since the final decision is made solely by the immigration authorities based on whether the applicant meets the relevant requirements under the Immigration Control and Refugee Recognition Act. We support you in preparing a well-organized, accurate application that meets the applicable requirements.
Q.What happens if my application is denied?
If an application is not approved, we can review the reasons together and discuss possible next steps, such as reapplying with additional documentation or exploring another type of status, depending on your circumstances. Please note that any next step still depends on meeting the legal requirements.
Q.Is it safe to consult an unlicensed agent or broker instead of a Gyoseishoshi?
Under Japanese law, preparing and submitting immigration applications on behalf of a client as a business is a regulated activity that generally requires a licensed Gyoseishoshi or attorney. Working with an unlicensed agent may put your application, and your legal status in Japan, at risk. We recommend confirming the license status of anyone assisting with your case.
Q.What should I do before my current status of residence or visa expires?
We recommend starting preparation for a renewal or extension well before the expiration date on your residence card, since gathering supporting documents can take time and processing at the immigration bureau is not immediate. If you are unsure whether you still meet the requirements for your current status, an early consultation can help you understand your options.
Q.Can I consult with you online or from overseas before coming to Japan?
Yes, we accept inquiries and initial consultations by phone, video call, and messaging apps such as LINE and Messenger, in addition to in-person meetings. This can be useful if you are still overseas and preparing documents before applying for a Certificate of Eligibility or another procedure.